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Frequently Asked Questions: Window & Door Repairs in London & Across the UK

In most cases, uPVC windows can be repaired without full replacement. Common issues such as broken hinges, faulty handles, failed espag mechanisms, blown double glazing units, and worn seals can all be repaired at a fraction of the cost of new windows.

We always prioritise repair over replacement, saving you money while restoring security and performance.

Yes. A window that won’t close is usually caused by:
  • Failed espag (locking mechanism)
  • Dropped sash
  • Worn hinges
  • Misaligned keeps
  • Swollen or damaged seals

We diagnose the mechanical cause first and carry out the correct repair — not just a temporary adjustment.

Window repair costs vary depending on the fault. Typical guide prices:
  • Window service & adjustment: £100–£150
  • New window hinges supplied & fitted: £130–£250
  • Espag mechanism replacement: £120–£200
  • New handles supplied & fitted: £70–£100
  • Double glazing unit replacement: £120+ depending on size
  • We provide clear pricing before starting any work.

Yes. We specialise in tilt and turn window repairs, including:
  • Jammed tilt function
  • Mechanism failure
  • Realignment issues
  • Gearbox replacement
  • Full servicing

Tilt & turn windows require specialist knowledge — incorrect handling can cause full mechanism failure.

Yes. If your glass is misted or has condensation inside, the sealed unit has failed. We can replace the double-glazed unit only, keeping your existing frame. This restores:
  • Thermal efficiency
  • Appearance
  • Insulation performance

You do not need a full window replacement.

Yes, we repair:
  • uPVC front doors
  • French doors
  • Patio sliding doors
  • Composite doors
  • Bi-fold doors (mechanism repairs)
  • Common repairs include:
  • Multi-point lock replacement
  • Door alignment issues
  • Dropped doors
  • New handles & cylinders
  • Draft and seal problems

Yes. A door that is difficult to lock usually indicates:
  • Gearbox failure
  • Lock strip misalignment
  • Door drop
  • Worn hinges
  • Ignoring the issue can lead to full lock failure and emergency lockout.
  • We recommend addressing it early.

Yes, subject to availability. We prioritise:
  • Security issues
  • Windows stuck open
  • Doors not locking
  • Broken locks
  • Your safety is our priority.

Yes. All parts supplied and fitted come with a 12-month warranty on parts and workmanship.

If the same fault reoccurs within this period due to our repair, we return and rectify it at no additional cost.

In most cases, repairs are significantly cheaper than full replacement.

Replacing a mechanism or hinge costs a small fraction of installing a new window. We only recommend replacement if the frame itself is structurally compromised.

Yes. Drafts are often caused by:
  • Worn bubble gaskets
  • Misalignment
  • Loose glazing beads
  • Failed compression
  • Full servicing

We correct the mechanical issue first, then improve sealing performance.

We provide professional uPVC window and door repairs and installations across the following regions:

📍 London

Including: Richmond, Kingston upon Thames, Hounslow, Twickenham, Wimbledon, Chelsea, Fulham, Hammersmith, Ealing, Chiswick, Clapham, Canary Wharf, Stratford, Islington, Camden, Westminster, Camberwell, Wembley and surrounding areas.

📍 Newcastle upon Tyne

Including: Gateshead, Jesmond, Gosforth, Heaton, Wallsend, Tynemouth, Whitley Bay, North Shields and surrounding areas.

📍 Milton Keynes

Including: Bletchley, Wolverton, Newport Pagnell, Stony Stratford, Woburn Sands and surrounding villages.

📍 Luton

Including: Dunstable, Leagrave, Stopsley, Caddington, Barton-le-Clay and surrounding areas.

📍 Hitchin

Including: Letchworth Garden City, Baldock, Stevenage, Arlesey, Stotfold and nearby villages.

📍 Liverpool

Including: Allerton, Aigburth, Woolton, Childwall, West Derby, Crosby, Bootle, Formby, Huyton and surrounding areas.

We work with homeowners, landlords, letting agents, and property managers, delivering reliable repairs and professional installations backed by our workmanship warranty.

If you're unsure whether we cover your area, just get in touch and we’ll confirm availability.

Call for an appointment 0203 488 9580