A Smarter Way to Book Window & Door Repairs

Zippey operates as a booking, marketing, and customer support platform.

When you book through Zippey, we help arrange your appointment with an independent Zippey-approved engineer who has experience in window and door repairs, servicing, and installations.

These engineers are independent specialists — not employees of Zippey — but they are approved to carry out work arranged through the Zippey platform.

This model allows customers to benefit from:

• Simple booking support
• Clear communication
• Access to experienced local engineers
• Professional repair guidance
• Reliable aftercare through ZippeyCare

Independent Zippey-Approved Engineers

We work with skilled independent engineers who understand the technical detail behind modern window and door systems.

The engineers approved through the Zippey platform commonly work on:

• uPVC doors and windows
• Multi-point locking mechanisms
• Espag window mechanisms
• Window hinges and restrictors
• Door handles, locks, cylinders, and gearboxes
• Misted, blown, or failed double glazing units
• Sliding doors, French doors, bi-fold doors, composite doors, and aluminium systems

Each independent Zippey-approved engineer is responsible for the work they carry out, including workmanship, service liability, insurance, and any warranty agreed for that specific job.

Repair First, Where Possible

Many customers are told they need a full replacement when the issue may simply be a hinge, handle, mechanism, lock, gasket, or alignment fault.

At Zippey, our approach is repair first wherever suitable.

That means the attending independent engineer will assess the issue properly and advise whether a repair is possible, or whether replacement is genuinely the better long-term solution.

The goal is always to help customers make an informed decision — not to push unnecessary work.

Clear Communication From Start to Finish

One of the biggest frustrations customers face in the trade industry is poor communication. Zippey was designed to improve that.

From your first enquiry to the completion of the job, Zippey helps coordinate:

Booking Requests

Engineer Availability

Appointment updates

Quotes and job summaries

Payment support

Warranty activation through ZippeyCare

We want every customer to feel informed, supported, and confident throughout the process.

The Zippey Care Warranty

Where applicable, repairs carried out by independent Zippey-approved engineers include a 12-month warranty on parts, labour, or both, depending on the work completed and the components supplied.

You can confirm the exact warranty cover directly with the attending independent engineer before work begins.

Once payment is complete, you’ll receive a simple link by email or WhatsApp to activate your ZippeyCare warranty.

If any covered part or workmanship develops a fault within the warranty period, the attending engineer will return and put it right at no extra cost.

For clarity, the warranty does not cover accidental damage, forced entry, vandalism, misuse, structural movement, subsidence, or external impact outside normal everyday use.

Built on Trust, Standards, and Accountability

Zippey was built to challenge the poor standards that have existed in the window and door repair industry for too long.

Our commitment is simple:

• Connect customers with skilled independent engineers.
• Communicate clearly.
• Support honest repair advice.
• Help customers get the right solution.

When you choose Zippey, you are choosing a platform designed around professionalism, customer care, and better access to trusted window and door expertise.